Shipping Policy
Effective Date: January 3, 2025

At NewPariz, we are committed to delivering your orders quickly and securely. This Shipping Policy outlines the shipping methods, costs, and processes for products purchased through our website. By placing an order with NewPariz, you agree to the terms and conditions listed below.

1. Order Processing

  • Orders are processed within 1-2 business days of payment confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.
  • You will receive an email confirmation once your order has shipped, including tracking details.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 3-7 business days for domestic orders.
  • Expedited Shipping: Estimated delivery within 1-3 business days for domestic orders.
  • International Shipping: Delivery times vary depending on your location and selected shipping method.

Please note that delivery times are estimates and may vary due to factors such as weather conditions, shipping carrier delays, or customs for international shipments.

3. Shipping Costs

  • Shipping fees are calculated based on the weight, size, and destination of your order.
  • Free shipping promotions may apply for orders over a certain amount, as advertised on our website.

4. Tracking Your Order

  • Once your order has been shipped, we will send you an email with a tracking number.
  • You can use the tracking number to monitor the progress of your order via the carrier’s website.

5. Delivery Address

  • Please ensure that the shipping address provided is correct and complete. NewPariz is not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete addresses.

6. International Shipping

  • International shipping is available for orders outside the United States.
  • Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.
  • Customs procedures may delay delivery times, which are beyond our control.

7. Lost, Damaged, or Delayed Shipments

If your order is lost, delayed, or arrives damaged, please contact us within 48 hours of the expected delivery date. Provide the following:

  • Your order number
  • Photos of the damaged item and packaging (if applicable)
  • A brief description of the issue

We will work with the shipping carrier to resolve the issue and may offer a replacement, refund, or other suitable resolution.

8. Return to Sender and Redelivery

  • If a package is returned to us due to incorrect address details, failed delivery attempts, or refusal by the recipient, we will contact you to arrange redelivery.
  • Additional shipping charges may apply for reshipment.
  • Refunds for returned packages will exclude shipping fees unless the return is due to an error or defect on our part.

9. Contact Us

If you have any questions about shipping or need assistance with your order, please reach out to us:

Thank you for shopping with NewPariz. We are dedicated to ensuring your products are delivered safely, on time, and in excellent condition. Enjoy a hassle-free shopping experience with us!